Frequently Asked Questions
When Will My Order Arrive?
Orders are processed and shipped within 1-2 business days. Orders typically arrive within 2-5 business days from shipment date.  Processing times may vary subject to weather conditions and order volume. Carrier partners delivering to certain states do not have the option of Saturday delivery.
How can I track my order?
The Order Fulfillment email will contain your third party carrier tracking number.  However, for certain states, tracking information is provided after you are notified that the product has shipped. For these states, tracking information may be provided up to two business days after your order has shipped depending on third-party carrier processing timelines, which vary based on order volume.
Legal notice
All wine purchased from Case Wine Life is sold at its licensed premises in the State of Virginia, where title passes to the buyer.  The purchaser takes all responsibility for shipping it from Virginia to his/her home state.  By arranging for transportation of the wine via common carrier, Case Wine Life is providing a service to, and acting on behalf of the purchaser. The purchaser will be billed for this service. By utilizing this service from Case Wine Life, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.
Ebay’s Alcohol Shipping Policy:
http://pages.
ebay
.com/help/
policies/alcohol.html
Please ensure that we can ship to your state PRIOR to placing an order.   We only ship DOMESTICALLY.  We do NOT ship to the following states – ALASKA, HAWAII, MICHIGAN AND UTAH.
Buyer MUST be 21 or older and PRESENT when UPS delivers to sign for delivery.
Case Wine Life has been pre-approved by Ebay to sell wine.